FAQs

Yes. You may apply any college courses that meet with the requirements listed under the knowledge, skills, and abilities in the second column of the current Service Area tables. The course must have been taken within the eligible dates found on the (TR) Training Course Credit Approved Dates Table and a transcript or certificate of completion must accompany your submission. Also include a course description if the course is not listed on the website tables. The courses that you see on the website have already been evaluated and approved to receive credit. If your course is not listed but you feel it meets with the competency requirements submit a course description for evaluation.

Have your supervisor sign off at the bottom of the TR/EX Documentation Form to verify completion. Be sure to include their phone number.

There is no cost to Broward County employees for the CSP program certification process. But please be aware that although the actual certification process we provide is free of charge to Broward County employees, courses that you take to meet this certification at local educational facilities, for example, local colleges, or adult and continuing educational facilities and high schools, etc. do charge for their courses. You will be responsible for all those charges as they are independent of the CSP program certification process. Charges may apply for non-Broward County employees. Contact us at CSPProgram@broward.org to see if your organization is participating in the program, which will affect costs to the individual.

There is no time limit set for completing the program. You may work at your own pace and submit new training courses whenever you’ve completed them. It is recommended that you complete the program within one year.

To complete a Service Area you must complete 5 competencies in each. Within those 5 competencies you may have up to a maximum of 3 life/work experiences applied. No more than 3 (EX) for any Service Area. If you do not wish to apply (EX) to any of the competencies and would rather submit training courses you may submit all 5 competencies as (TR) training. Or you may do a split of 2 (TR) and 3 (EX), or 3 (TR) and 2 (EX), or 4 (TR) and 1 (EX). It’s your choice.

We have provided you with sample courses that are either being currently offered or that have been offered in the past that qualify for credit. Next to these courses is a number. That number is the provider that has taught or is teaching the course at this time. If you click on any of the numbers it will take you to a providers’ page with all the providers included in the CSP website. You will be given phone numbers or website links, if available, to all the providers on the list. It is up to you to investigate whether the course is currently being offered or whether they are offering another course that satisfies the same requirements.

No. SUNsational Service® is a pre-requisite for the CSP Program.

For life/work experience you need to make sure that it meets with the knowledge, skills, and abilities listed on the second column of each Service Area table. If it parallels any of those listed, then you need to type an essay of at least 200 words explaining your accomplishments and how it meets the competency requirements. Please attach a TR/EX Documentation form completely filled out and further attach any letters of commendation, thank you letters or evaluations that confirm your competency selection. (Note: only 3 experiences maximum allowed for submission per Service Area.)

There are currently 5 Broward County Employee Development series courses, all identified with an (*) on the website tables that qualify for more than one Service Area. E-mail us at CSPProgram@broward.org for a list of competencies that apply.

The competencies worksheet located on your Personal Page can only be updated by the Program Administrator after courses are approved.

Your e-mail address and password are case sensitive and must be entered exactly as created (i.e., upper and lower case letters). If you forgot your password, use the password recovery page and it will generate an e-mail back to you with a temporary password that will allow you access into your Personal Page. Once in your Personal Page you may change the password. If you still experience problems, please e-mail us for help at CSPProgram@broward.org.

You can track your progress 24 hours a day. Log on to the website www.cspbroward.com and access your Personal Page by inputting your e-mail address and password. Once in your Personal Page look at the top right hand corner and click on the Competencies Worksheet link. This Personal Competencies Worksheet will be updated as your materials are processed. You will not be able to make any changes to this page. It is updated by the Program Administrator and is set up for viewing purposes only.